Privacy policy

1. INTRODUCTION

Welcome to Career Wavelength. This Privacy Policy explains how Career Wavelength ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our career coaching services.

Career Wavelength is committed to protecting your privacy and maintaining the confidentiality of your personal information. This policy applies to all services offered through our website and coaching practice.

 
2. INFORMATION WE COLLECT

2.1 Information You Provide Directly
-Name and contact information (email, phone number, mailing address)
-Professional background and career history
-Educational background
-Career goals and objectives
-Resume and cover letter materials
-Information about employment circumstances that may impact your career path
-Payment and billing information
-Any other information you choose to share during coaching sessions

2.2 Automatically Collected Information
Website usage data (pages visited, time spent, navigation patterns)
Device information (IP address, browser type, operating system)
Cookies and similar tracking technologies
 
3. HOW WE USE YOUR INFORMATION
We use your personal information to:

-Provide personalized career coaching services
-Review and provide feedback on career materials (resumes, cover letters, etc.)
-Conduct mock interviews and job search strategy sessions
-Communicate with you about appointments and services
-Process payments for services
-Improve our services and develop new offerings
-Comply with legal obligations
-Send periodic updates about Career Wavelength (with your consent)
 
4. CONFIDENTIALITY AND DATA SECURITY

4.1 Confidentiality Commitment
Career Wavelength maintains strict confidentiality of all client information. Information shared during coaching sessions is kept confidential except:

-When you provide explicit written consent to share information
-When required by law or legal process
-When necessary to protect your safety or the safety of others

4.2 Data Security Measures
We implement appropriate technical and organizational security measures to protect your personal information, including:

-Secure data storage and transmission
-Password-protected systems
-Regular security assessments
-Limited access to personal information on a need-to-know basis
 
5. INFORMATION SHARING AND DISCLOSURE

5.1 Third-Party Service Providers
We may share limited information with trusted third-party service providers who assist us in operating our business:

-Payment processors (for billing and invoicing)
-Email service providers (for communication)
-Scheduling platforms (for appointment management)
-Accounting software (Wave) for financial record-keeping
-These providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 We Do Not Sell Your Information
Career Wavelength does not sell, rent, or trade your personal information to third parties for marketing purposes.

6. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies and similar technologies to:

-Remember your preferences
-Understand how you use our website
Improve user experience
-You can control cookie settings through your browser preferences.
 
7. YOUR RIGHTS AND CHOICES
You have the right to:

-Access your personal information
-Request correction of inaccurate information
-Request deletion of your information (subject to legal retention requirements)
-Opt out of marketing communications
Withdraw consent for data processing (where applicable)
-California Residents: You have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, and the right to request deletion of your personal information.

 
8. DATA RETENTION
We retain your personal information for as long as necessary to:

-Provide ongoing services to you
-Comply with legal, tax, and accounting obligations
-Resolve disputes and enforce our agreements
-Client records are typically retained for 7 years after the conclusion of services, in accordance with professional standards.

9. CHILDREN'S PRIVACY
Career Wavelength services are designed for adults. We do not knowingly collect personal information from individuals under 18 years of age.

10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

-Posting the updated policy on our website
-Updating the "Effective Date" at the top of this policy
-Sending email notification to active clients (for significant changes)
 
11. CONTACT INFORMATION
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

Career Wavelength
Email: [email protected]
Phone: 213-259-3740

12. CONSENT
By using Career Wavelength services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
 
Last Updated: November 28, 2025